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How to order merch samples instantly with Teespring

Did you know using a real sample in your promotional videos can increase sales by 50% or more? That’s why we’ve released a new update that enables you to easily order a sample of your own merch at base cost.  As soon as you launch a listing place your sample order so you can start promoting as soon as possible.

 

How to order a sample

We’ve made it easy to get a sample of your products at base cost. Keep in mind you’ll get your sample at base cost and you’ll have the option to get rush shipping too. 

  1. Navigate to the ‘Listings’ section of your Teespring account. Select the listing you want to order from and  click ‘Order Samples’ button. 
  2. Choose the products, colors, and quantity you want and continue to checkout.
  3. Purchase your sample.

 

Using samples to increase sales

If you’re not wearing your merch in your promotional content you’re missing out on sales. Thousands of creators are using merch samples to generate engagement and hype around their personal brands. Sharing photos and videos with your merch is extremely engaging and one of the most effective ways to increase your sales. Check out examples of how Teespring creators are promoting their personal brands online.

 

@quietcoolkid uses merch photos to promote the sale she’s running

@moriahelizabethofficial wears her merch to create hype around her new collection 

 

121 responses to “How to order merch samples instantly with Teespring

  1. Theresa K. Taber says:

    Aloha, is this for EU only Teespringers? I tried it on my account and didnʻt see the dashboard to choose that option. Would love to see this.. please let me know if itʻs coming for us here in Hawaii!
    Mahalo,
    Theresa Keohunani Taber

    1. Kate Shoaf says:

      Hello! This option is available for everyone and all products. You can order from anywhere. 🙂

      1. Ryan Bautista says:

        I saw this option but it doesnt allow me to order samples of multiple designs so I can save on shipping cost. It looks like it was setup to order 1 design sample and pay shipping cost for each design.

        1. Lucy Ford says:

          Hey Ryan – right now you’re able to order samples from one listing at time, so you’ll need to place orders on each one. Sorry for the inconvenience. Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

          1. kenya says:

            Have you all figured this out yet? I would like to order multiple samples and pay one cost of shipping

          2. Luiza Jordan says:

            Hello, updating the current cart functionality will require several months of tech work. It’s something we plan to address but won’t be able to resolve quickly unfortunately.

        2. Nicole Zanato says:

          Hello, is it ever going to be possible to order multiple samples? First message about this was in May, and it hasn’t been fixed yet.

          1. Luiza Jordan says:

            Hey there. Currently you’re still only able to order samples from one listing at time. Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

  2. Jennifer Arizpe says:

    Hi there! Whenever I try to order a sample of my design, the full sale price is shown at checkout!

    1. Lucy Ford says:

      Hello! Make sure that you’re logged in to your Teespring account and viewing YOUR listing. Try accessing through the ‘listings’ tab like in the example shown in this video https://youtu.be/iuaTjvn7K_o

  3. Ron Box says:

    I cant remember how to get to my store front ,or what account that I set my store up in. My Store front is Boogie’s Merch. My email is box.sonny@yahoo.com. I had to upgrade my phone and lost all info,can you please help?

    1. Lucy Ford says:

      Hello Ron! Please email sellers@teespring.com and they can help you with this! 🙂

  4. Kristen says:

    Is it possible to place a samples order on a given product, and then order another sample for that same product later? In other words, is there a limit on how many samples you can order, and how many times you order?

    1. Kate Shoaf says:

      Hey Kristen! There’s no limit. 😉 You can order as many samples as you like.

    2. pmartin6 says:

      Hi,

      Every time I try to order a sample, when it goes to pay using Paypal, it switches over to the retail price instead of the sample price. How to I get it stop?

      1. Luiza Jordan says:

        Hey, sorry to hear there’s been an issue with this at checkout. Please reach out to support@teespring.com

  5. Roland says:

    I might be missing something obvious, but (how) can I order samples of multiple listings in one shipment?
    I see options for ordering different variations of the same design (like, a shirt and a tote bag), but not for combining samples of multiple designs into one order.

    1. Kate Shoaf says:

      Hey Roland – right now you’re able to order samples from one listing at time, so if you want to order all of your different products you’ll need to either create one listing with everything or place orders on each one. Sorry for the inconvenience. Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

      1. Josh says:

        So I have to pay separate shipping costs if I want to order samples from multiple listings? That’s very disappointing 🙁

        1. Florian says:

          That bothers me too. What the point then?

          1. Kevin says:

            Having the same issue.

      2. Greg Staton says:

        How do you “create one listing with everything”? I guess you’re assuming they are the same design?

        1. Lucy Ford says:

          Hi Greg, you can add multiple products to one listing – watch the video here

      3. Mark says:

        You’ve been saying the same thing for over a year and a half now about multiple samples. This needs to be fixed, your competitor , Redbubble has no problem with this. PLEASE FIX IT!

  6. Matthew says:

    Just confirming. There’s no difference between the sample and the actual product, correct? The sample is just priced at cost?

    1. Kate Shoaf says:

      Correct!

  7. Nancy Prado says:

    Can i order samples of different items? I want two shirts of two different designs. Do I have to order separately and pay shipping for each?

    1. Lucy Ford says:

      Hey Nancy, currently you are only able to order samples from one design at a time. The reason for this being that our products are manufactured in different facilities!

      1. Nolan says:

        But when customers order, they can order everything at once, so obviously this shouldn’t be that difficult a problem to fix. Also, things shipping from different locations should make a difference when you’re ordering leggings or shirts, not when you’re getting a different piece of art printed on the same item (like classic t-shirts). This seems completely arbitrary and is more than a little obnoxious and frustrating.

        1. Lucy Ford says:

          Hey Nolan. I understand your comments here, I’ll definitely pass the feedback onto the team. We are always looking for ways to make the user experience run smoother, so hopefully it is something we can work on soon.

          1. Chris says:

            When will this be addressed and I can order multiple designs within 1 order?

          2. Lucy Ford says:

            Hey Chris, this is something we are working on as part of our 2020 planning. Please bear with us through the current situation though!

        2. brendan says:

          Yes, this seems totally arbitrary, obnoxious, and somehow anti-vendor. Especially since they suggest making a listing of all your listings, as if they want an extra barrier to doing it. For someone with little extra money wanting to have multiple items in their store before starting to sell it’s pretty frustrating.

  8. Canny says:

    How do you order samples from several designs at one time, so you don’t have to pay separate shipping for each sample?

    1. Kate Shoaf says:

      Hi Canny – right now the shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

  9. Canny Robbins says:

    How do you order samples from several designs at one time, so you don’t have to pay separate shipping for each sample? (Paying shipping for every item in the order gets expensive!)

    1. Lucy Ford says:

      Hey Canny, currently you are only able to order samples from one design at a time. The reason for this being that we have multiple manufacturers so your products may come from many different places!

  10. Amanda says:

    Is there any way to make an order with orders of multiple sample items from different listings? To help save on the shipping cost

    1. Lucy Ford says:

      Hey Amanda, currently you are only able to order samples from one design at a time. The reason for this being that we have multiple manufacturers so your products may come from many different places!

  11. Amanita Dreamer says:

    It says online I can rush shipping which I need to do. On my samples order page there is no option. Right now it’s saying it won’t be delivered until Dec 13, that’s 3 weeks. I need this for holiday sales. Is there nothing I can do?

    1. Kate Shoaf says:

      Hey Amanda, some items are rush eligible and some are not. You can see all rush eligible products here: https://community.teespring.com/answers/rush-shipping-product-options/

  12. Mary says:

    Do your items run small? Do they fit right? For example does a Large fit like a medium?

    1. Kate Shoaf says:

      Hey Mary – it depends on the product. You can visit your listing page before ordering a sample and check the product description / details to see each product’s sizing chart.

  13. Marcus says:

    Do I have to pay for the sample and shipping?

    1. Lucy Ford says:

      Hey! Yes that is correct 🙂

  14. Trevon Coffee says:

    Are samples the same quality as a regularly bought product?

    1. Lucy Ford says:

      Hey, yes they are! They are the same product that your buyers would receive 🙂

  15. Reuben says:

    For some reason my dashboard is only letting me order a sample from one listing at a time. How can I order multiple sample listings without paying shipping multiple times?

    1. Lucy Ford says:

      Hey Reuben, at the moment you are only able to order samples from one listing at a time!

  16. Godiva Productions says:

    I’ve ordered some samples (by going to my listings and clicking on “order sample”. At checkout it showed I was being charged the cost only price, however the order confirmation email and my credit card show that I’ve been charged the full price that a regular customer would pay. Have I done something wrong and can this be corrected?

    1. Lucy Ford says:

      Hey there, this sounds like it was an error. Please contact sellers@teespring.com and they can rectify this for you

  17. Daniel Cunningham says:

    Hello! is there a difference between a sample tee and a regular tee?

    1. Lucy Ford says:

      Hey Daniel, the only difference between the two is the price. We offer users the option to order samples at base cost – but it is the same product that their buyers would receive

  18. Saiyan Scholar says:

    Hi there. There are a few different items I’m prepared to list. To get a sample of each item to see if the design fits upon sale is quite costly, just to see if the design fits. Is there any option to return the samples without being charged once I see that each design comes out ok? And if a design prints out wrong, do I have the option to get free samples on the next design?
    I hope you understand where I’m coming from, I just want to make sure the designs look ok without tweaking them constantly for more cost.
    Many Thanks
    Scholar

    1. Lucy Ford says:

      Hey Saiyan, unfortunately we don’t offer the option to return samples without being charged. However we do offer users to order samples at base cost—we highly recommend doing this so you can create awesome promotional content which can increase sales. https://community.teespring.com/blog/merch-samples-increase-sales/

      1. Rae says:

        Yeah, except it isn’t really “base cost” since you charge $11 shipping on every single sample. Why is the shipping so expensive for creators? Why can’t you group samples into the same shipment?

        1. Luiza Jordan says:

          Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

  19. Heather says:

    Hello,
    Is it possible to order merch samples of different products within the same order, or do you have to do separate orders?
    Thank you

    1. Lucy Ford says:

      Hey Heather, to order samples of different products you must place separate orders! Thanks 🙂

  20. Jay says:

    I’ve been able to order samples of nearly every design except for one. When I press the “order samples” button, I’m consistently taken to a blank page that never loads the info and gives no error message. The item seems to work fine for customers placing orders at full retail price.

    1. Lucy Ford says:

      Hey Jay, sorry to hear this! Please drop an email to sellers@teespring.com, and they can help with this

  21. Carolina Martins says:

    Hi,
    I’ve been trying to order samples from the listings page; but every time I tried I end up on the product page with the full price. Somebody can help?

    1. Lucy Ford says:

      Hi Carolina, please drop an email to sellers@teespring.com for assistance!

      1. Roxy West says:

        Carolina, was this ever resolved? I am having the same issue. I’ve emails sellers@teespring.com but have not heard back.

  22. Darien says:

    My image on my sample was too small and too far down on the shirt

    1. Lucy Ford says:

      Het Darien, please shoot an email to sellers@teespring.com with your order number for support on this!

  23. Neelam Walia says:

    My store front name is ‘walia international ‘,jioned teespring on 19 march ,new on teespring. I have created first design on listing. I want to ask what is next.How & when i get start earning.

    1. Lucy Ford says:

      Hey! Please check out our Training Center for tips and tricks on getting your first sale 🙂

  24. Laura says:

    Can you order a sample of a non-active listing? I wanted a sample of something so I can wear it before I launch the listing.

    1. Lucy Ford says:

      Hi Laura, I would recommend choosing the unlisted or private visibility setting on your chosen listing. We have created a video, showing how to do this here This way you can order a sample before your buyers are able to see the listing! Any issues, please reach out to sellers@teespring.com

  25. vic says:

    anyone else has problems ordering samples? my latest private collection wont allow me too
    it giives a blank page

    1. Lucy Ford says:

      Hi there – please drop an email to sellers@teespring.com if you’re experiencing issues ordering samples!

  26. Manuel Felix says:

    Can you literally only order one sample at a time every time? I am trying to promote my brand by ordering a few samples but it only gives me the option to order one design only? So that would mean id have to pay for shipping for each design every time? I really wanted to order at least 1 design each but i am not going to pay $ 6.00 shipping every time, and then it also would takes 2/3 weeks just to come? why cant you order multiple designs as samples, for one big easy order? Im literally almost paying normal price at this point.

    1. Lucy Ford says:

      Hey Manuel – right now you’re able to order samples from one listing at time, so if you want to order multiple products you’ll need to either create one listing with everything or place orders on each one. Sorry for the inconvenience. Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

  27. E. Manning says:

    Can we order samples for our friends who wish to promote our product along with providing a different shipping address for EACH individual sample order? I have four friends who wish to try out merchandise I created but they live in different parts of the US and want to try samples.

    1. Lucy Ford says:

      Hey there, you can certainly do this! You’ll just have to put in the sample order 4 separate times and input the addresses on each order

  28. Jon says:

    How can I order more than 1 sample shirt? I have to order a few different designs and want to save on shipping…

    1. Lucy Ford says:

      Hey Jon – right now you’re able to order samples from one listing at time, so you’ll need to place orders on each one. Sorry for the inconvenience. Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

  29. Kupo says:

    Hi! I would like to order a sample of a hoodie. Are samples the same as buying originals quality wise? both clothing and print.
    thank you so much!

    1. Lucy Ford says:

      Hey there, yes samples are exactly the same product that your customer would receive. The only difference is that you only pay the base cost of the product

  30. Nathan Nesbeth says:

    Is there a reason an Admin can’t order samples in a group?

    1. Luiza Jordan says:

      Hey there. Currently you’re able to order samples from one listing at time. Shipping is based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

  31. Ash says:

    I want to order a sample of a shirt I designed, but it’s not giving me all the shirt color options, only the first 5. Is there a way for me to order the color I want or will I have to just buy it as normal as if I’m a customer?

    1. Luiza Jordan says:

      Hey there! You should be able to see all color options, you’re based in the US correct? Can you reach out to sellers@teespring.com about this, sounds like it might be a bug.

  32. Miles says:

    I have a team under my main Teespring account but I want them to order samples for themselves for advertisement purposes. Can my team members order samples under their account? Or do I have to use my main account to order samples for them?

    1. Luiza Jordan says:

      Hello there! If you’d like to order samples it must be done through the account that owns the listing.

  33. Fahim Imam says:

    Is it possible to order samples of multiple designs and combine shipping costs? I noticed every time I want to order a sample i have to do it individually and check out for each design.

    1. Luiza Jordan says:

      Hey there. Currently you’re able to order samples from one listing at time. Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

  34. Jacque W says:

    How do you order samples from multiple different listings at the same time (and bundle shipping costs)?

    1. Luiza Jordan says:

      Hey there. Currently you’re able to order samples from one listing at time. Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

  35. Xavier Gallinar says:

    It’s a bummer we can’t bundle order our own products without having to repay shipping each time. Hope you guys fix this so we can promote our work,.

    1. Luiza Jordan says:

      I’m afraid you’re still only able to order samples from one listing at time. Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution soon!

  36. Shawn Weigel says:

    Do you get to keep samples for ever

    1. Lucy Ford says:

      Yes, of course!

  37. Eric Beasley says:

    Are the sample orders quality the same quality as if a customer ordered.
    For example, let’s say I order a sample phone case and then buy the same phone case hrough the shop will they both have the same quality

    1. Luiza Jordan says:

      Hey, yes it will be same print quality and product 🙂

  38. Roxy West says:

    I am in the account that owns the listing, but when I select my samples and click “View Cart” it takes me to the regular retail listing (and nothing is in my cart there…)
    I’ve emailed support but have not heard back. Our national recognition week is less than a month away. I need to have samples to promote our product in board member hands next week. Help????

    1. Luiza Jordan says:

      Hey, I have flagged this with the sellers support team and they can’t seem to locate your email!
      Did you email sellers@teespring.com from the email associated with your Teespring account? Please try again and include screenshots to demonstrate your issue and we can certainly get to the bottom of this for you 🙂

  39. Deb says:

    It is INCREDIBLE that you can’t figure out how to provide sample purchasing of multiple designs. So we still have to pay for multiple shipments, it’s really such a waste and seems incredibly basic to have a shopping cart feature!! Is this how it is for a buyer as well? It’s really just unfathomable that Teespring still hasn’t figured this out, or even mention that this is the issue when you set out to try to order samples. So so very annoying.

    1. Luiza Jordan says:

      Hey there. Currently you’re able to order samples from one listing at time. Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.
      For buyers, getting products packaged together depends on where the product is produced. Some items are printed and shipped from different facilities, so in this case the items would be shipped separately and each one would incur individual shipping costs. However, if a buyer is ordering similar products (like a variety of shirts) from one listing, the items would be sent together in most cases. We understand buyers prefer to have one shipping fee + items shipped together, so we’re looking into how to offer this option in the future.

  40. Eva says:

    Hey! Can I send my sample not to myself but straight to an influencer who lives in another country? How can I do this?

    1. Luiza Jordan says:

      Hey. You can only order samples for yourself. What other country are you looking to ship to?

  41. Al says:

    How do you order samples from multiple listings in your store and add them all to the same cart? In the order sample area there is no continue shopping button.
    I’m trying to order multiple sample from my store and put them all in the same cart so I won’t have to do multiple purchases.
    Thanks for your help
    Al

    1. Luiza Jordan says:

      Hey there. Currently you’re able to order samples from one listing at time. Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

  42. JP says:

    Hello! If I order a merch sample
    does it come shipped exactly the same way
    it would if a customer ordered it from me?
    Meaning, no cost price invoice, and comes with tags?

    1. Luiza Jordan says:

      Hey, yes thats correct, it will be the same except you are only buying it base cost.

  43. Babar Mirza says:

    Is anyone else having issues of sample orders being printed and sent with the design completly wrong?

    1. Luiza Jordan says:

      We’re sorry to hear that. Have you contacted sellers@teespring.com ? We can certainly help you to get to the bottom of why this is happening if you reach out to us.

  44. jordan says:

    I really wish I would have known about the samples not being able to be shipped/slash bundled together like this video shows. Its nice I can buy samples of my product before I promote but this really puts a damper on everything and I wish I hadn’t just wasted hours designing my products and store.

    1. Luiza Jordan says:

      Really sorry to hear this Jordan! Getting products packaged together depends on where the product is produced. Some items are printed and shipped from different facilities, so in this case the items would be shipped separately and each one would incur individual shipping costs. However, if a buyer is ordering similar products (like a variety of shirts) from one listing, the items would be sent together in most cases. We understand buyers prefer to have one shipping fee + items shipped together, so we’re looking into how to offer this option in the future.

  45. diane says:

    why am i not allowed to purchase a tote bag as a sample? it says unavailable.

    1. Luiza Jordan says:

      Hey! Sorry to hear that. What kind of tote bag are you trying to order? I can conform that the eco-conscious tote is out of stock currently.

  46. Rae says:

    TeeSpring… it’s been over a year since people started complaining about having to order each sample separately, paying for shipping each time. This is unacceptable. You have had plenty of time to fix this. If you can bundle shipments for your customers, you can do it for your creators. Everyone is frustrated.

    1. Luiza Jordan says:

      We’re working as hard as we can to find a solution to this. Thanks for your patience Rae!

  47. JEFF says:

    Just thought to chime in here as I was trying to order multiple samples at once as well. It just seemed easier but if they have multiple suppliers I get it. However if customers have to do the same thing that could be annoying for them a lot more. Overall lets say you wanted 10 samples. Shipping is $4 first item and $2 each additional. So if you purchased all at once you’d only save $2 on 9 items. A grand total of $18. If the cost difference of only $18 is a problem then maybe you should do something else or make them yourself. Good luck. I am about to order samples for myself one at a time because that is the only option. Better than no option. The service this website offers to you for free is amazing. Otherwise find a place that charges monthly whether you sell anything or not.

  48. Alan says:

    Let me know when we can order samples from multiple designs in the same order. Until then, it’s not worth the effort to order 1 at a time.

  49. Ian says:

    Hi do I have to order each sample separately and pay for shipping for each item?? I want to order 1 of every design I have active to see the quality but it isn’t allowing me to add multiple items to a basket only one design at a time and pay for it then add another one ;(

    Any advise would be great.

    Cheers

    1. Luiza Jordan says:

      Hey there. Currently you’re able to order samples from one listing at time. Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

  50. BARBARA says:

    HI,
    I’M TRYING TO ORDERE SOME SAMPLE, BUT….
    1- THE PRICE IS NOT 50%
    – FOR EACH ARTICLE I HAVE TO PAY THE COST OF SHIPMENT……AND I CAN’T ORDER MORE ARTICLES.
    IT’S ABSOLUTELY SENSELESS…..
    BAD VERY BAD

    1. Luiza Jordan says:

      Hey there. Sorry to hear you’ve been having problems!
      Currently you’re able to order samples from one listing at time. Shipping costs are based on where the product is produced. Some items are printed and shipped from different facilities. We know this isn’t ideal and are working on a solution.

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