We want to assure the community that moving forward, your payouts will be secure and reliable with Teespring. This month we implemented security updates which resulted in many payouts being delayed—the primary purpose of these updates was to identify, eliminate and prevent hackers from accessing seller accounts.
In order to ensure your safety we were required to thoroughly analyze all seller accounts before processing payouts, and during this process some accounts required further inspection based on specific behavior—hence the extensive delay for some individuals.
We understand how inconvenient payout delays can be, but these steps were necessary in order to ensure the security of user accounts and payouts across the platform.
Moving forward, all payout requests should be processed within one to seven working days.
Below you will find more information on how to fast-track payouts with Teespring and the types of behaviors that may slow down processing speed.
Having certain account characteristics can help you get payouts faster!
How to optimize your account for faster payouts
There are a few ways you can improve the likelihood of having your payouts processed within 24 – 48 business hours.
- Consistently earn pricing discounts: sellers who earn pricing discounts every month due to consistent product sales get pushed to the front of the payouts line (regardless of sales history—so smaller sellers benefit from this too).
- Build up your sales history: seller accounts with an established sales history or numerous processed payouts for a particular payout method (i.e. paypal or payoneer) are also greenlighted for faster processing.
- Two-factor authentication: This helps us ensure your account is legitimate and fast-track you for payout approval (learn more).
A few other ways to optimize your Teespring account for fast-track payouts include having one Teespring account and having an active account for over 30 days. Also, requesting a payout for every sale slows down our system––it’s good practice to wait until you have racked up over $100 or more before you request a payout.
Reasons for longer payout processing timelines
There are a few instances in which a payout can take up to seven business days to process.
- First-time payout: the first time a new seller requests a payout.
- New seller: the seller’s account is less than 30 days old.
- Suspicious behavior: having numerous Teespring accounts, extremely high sale prices, and other “abnormal” behavior can flag an account for further review before we can process payout.
- Multiple pending payout requests: having multiple pending payout requests at one time can slow down processing speed.
Hello,
This is my first time for payout and read about the delays. Will I receive an email once this has been processed? The amount is over $100. I have clicked on the payout button but not sure if anything has happen yet.
Hey Gabrielle, you should receive an email when you request a payout (check your spam box). If your payout is not processed within 7 working days please notify [email protected]
Hello, i just joined the teespring in less than 24 hours, and i already have a customer who purchased a product, with an evidence that was sent to her. i think the seller should also be notified if any customer purchases any product. Then, please…how can i get my money, i dont have an account with teespring yet, and a customer already purchased a product from my platform. please educate me…am i supposed to use my personal account from my country bank or i’ll need to open a dorm account, because we’re dealing with foreign currencies.
Hey Joshua – learn about seller payments here. If you need further assistance please contact [email protected].
I opened a TeeSpring account yesterday, and have some items sold to Facebook and Instagram followers. Obviously, I have now accrued some profit, but my Payouts tab still says I currently have no profit, then invites me to launch a listing. Is there a minimum? Is this tied to the “Campaign” thing? Or is there usually a delay?
Hey Nate, this is probably because of a delay since you’ve just created your account. If the problem persists, please email [email protected] with your issue.
3 people have recently bought my shirts a day ago, all though it still says I have no payouts available any fixes?
Hey Josh, payout requests can take 1-7 working days to be processed so sit tight! Please find more info on payouts here
can I use my debit card if I don’t have a Paypal account?
Hey Lorraine, payouts are processed through Payoneer or Paypal – see more info here
HI:
I am Textile Graduated ,did MBA-Textile Marketing & Management high designing skills those matches accordingly the customer /consumer mindset ,today i made my tee spring account
and published one design at Polo half sleeve T-shirt of front & Back side .
Moreover, i observed that someone hacked my tee spring account ,There should be high strong security against hackers ,who hacks someone very easily.
i belong to Pakistan,
can payrol and payoneer work in Pakistan? i did not make my account yet, facing difficulty.
Thanks.
Hi there, if you’re having trouble with your account please drop an email to [email protected]
How do I get a promo code? I had one I had t used and duh!
Hey we don’t have any active promo codes right now, but keep your eye on our website for future promo codes 🙂
Can I use my own US and UK bank accounts to receive a payout ? PayPal or Payoneer cannot be used in my country.
Hello! Payoneer and Paypal are the two payout methods supported on our platform. If they’re not available within your country I think you’ll need to reach out to their support teams for assistance.
Hi! I co-created my designs with two other artists. Is it possible to split the payouts to three separate individuals/paypal accounts? Thanks!
hey, we don’t currently have the functionality and you will need to request payouts to one account. We’d recommend dividing the funds once you have them!
But then wouldn’t that one account holder be solely liable for taxes? Can you rotate who the payouts go to? For example one month it goes to account A and then the next month we change it to account B? And then C? Thank you.
Hey, I’d recommend contacting a professional as we can’t advise on that kind of thing. You could however change your PayPal accounts over every month as we cannot have more than one per account. Hope that helps!
Hi, I input payout information so that our payouts would go to one of our team members’ paypal accounts. That person is no longer a member of our team. How do I change the payout information so that it goes to a different paypal or payoneer account? the fields in settings for connecting paypal and payoneer accounts are gone.
Hey, sorry to hear this! Sounds like somethings gone wrong! Please reach out to [email protected] and you will be assisted there.
Hi. I requested a payout on 5th of July to my Paypal account which is confirmed and since then no update or payout. its been more than week already. Is there a problem?
Hey there! Please make sure you’ve followed all the steps and tips here. If you’re still having issues, please check everything is ok with your Paypal and contact [email protected] for further assistance.
HI, I don’t have payoneer account
Can i use transferwise ?
Hey, unfortunately we only support Paypal and Payoneer for payouts at the moment!
hello I sold my first shirt 24 hours after i created my account. i got 5 dollars profi but the payout tab still says i have no profit.
Hey, you need to wait until your print cycle has ended. Please then check you have connected your Paypal or Payoneer account and contact [email protected] if you have not received your profits within 7 working days.
Hi, I have over $100 profit that hasn’t let me request payout. It doesn’t show up in the payout section either. It’s been over a week now I believe, I’m just wondering why it won’t let me payout or when I can expect for it too. I’ve had my account for over 30 days and this isn’t my first payout. Help needed please and thank you!
Please reach out to [email protected] and we’ll get to the bottom of your issue right away. In future, this is the best way to get our help the fastest so please email there right away so we can identify what’s going wrong!