We’re creating a more secure Teespring for everyone! We take your safety and security very seriously. A lot of work goes in behind the scenes to help keep you and your business safe. Today, we’re unveiling an update you can use to add an extra layer of security: two-factor authentication using Google Authenticator. Make sure to download the Google Authenticator app (available for both iOS and Android devices)—the app is necessary to set up two-factor authentication.
Please read through the entire presentation before activating two-factor authentication; if you skip step 3 you’ll lock yourself out of your account. If you get locked out of your account you can contact campaigns@teespring.com for assistance.
Now your login is protected by two-factor authentication!
Welcome to a safer Teespring!
What hapends if i lost my device? Is there any way else for get 2nd code?
My account need authentication. I can’t log in my account please help. How to authentication my account? please help
Hey there! Please reach out to campaigns@teespring.com for further assistance.
My account need authentication. I can’t log in my account please help. How to authentication my account? please help
Hey there! Please reach out to campaigns@teespring.com for further assistance.
I did it but I am trying to sign in with my barcode but it says the code is invalid.
All of my products have disappeared from my account as well as my storefront.Yet,the site for my storefront still exists.Please advise
Hey Walter – just had a look at your account. I’d reach out to campaigns@teespring.com for more assistance on this. Also, we recommend setting your campaign target as low as possible (so that your campaign will become successful faster).
But I do not see any problem in my account
If necessary, of course
Want to offer T’s and other products for all genders. Want it to except credit cards,would also like to know if you have my address to send payment of sales ?
Hey Susan, you can learn more about requesting payouts here.
i log out before scanning the barcode,
then i cant login because dont have token
so what should i do ?
Contact campaigns@teespring.com – ask them to de-activate 2 factor authentication so you can log back in.
i am having issues logging in, its two factor authentication probably to which i dont have the code. How do i access my account?
Also, please reply to my earlier mail having queries regarding a newly launched campaign.
Hey Vijaya – if you’re having issues with two-factor please contact campaigns@teespring.com. If you’re unable to set it up they can deactivate it for you, but for faster payouts and such it’s good to have it set up!
Please give me a token otherwise stop Two-factor system.
Hey Sohag – if you’re having trouble activating two-factor authentication you can reach out to campaigns@teespring.com. You need the Google Authenticator app in order to get the token.
i did not notice about google app before enable two factor token .. can you please disable two factor token please ?
Hey Al Rehan – reach out to campaigns@teespring.com and they should be able to help you!
I’m trying to do a payout and I’m not getting an email for it or anything. HELP
Hey Lisa! Please reach out to campaigns@teespring.com – they should be able to help!
I use the app Authy for all of my two-factor authentications. Can Authy be used or will this only work with the Google App?
I think you’ll need to use Google app in this case.
i am having issues logging in, its two factor authentication probably to which i dont have the code. How do i access my account?
Also, please reply to my earlier mail having queries regarding a newly launched campaign.
Hey Joko – if you reach out to campaigns@teespring.com they can reset the two-factor authentication for you.
What if I don’t have a phone? All I have is a desktop pc! 🙂
Hey Christy – I think you’ll need to download the app to a mobile device to use two-factor authentication
Hard Working Is Successful.
Is there any problem if i log in to my account from mobile and see my campaigns and edit something?
Teespring dizain is beautiful. Teespring is amazing working.
I am having issues logging in to, its two factor authentication probably to which i dont have the code. How do i access my account?
Hey there! Please contact campaigns@teespring.com if you need help accessing your account.
I having issues login to my account,its two factor authentication probably to which i dont have the code. How do i access my account?
Please contact campaigns@teespring.com for assistance with this.
i don’t no when i give two factor authentication..now what i m doing??please help
Please contact campaigns@teespring.com for assistance.
i forget scan my two factor qr code
and now i can’t login to my account
how can i fix this problem
Please contact campaigns@teespring.com for assistance
Where is my backup code?
Beautiful initiative
i forget scan my two factor code and now i can’t login to my account,
i changed the password but i still can’t login, how can i fix this problem? we want to keep selling and working we dont want to lose more time
Please contact campaigns@teespring.com for help resetting login.
please, i only sold one product within a week of the sales period. Please, how will my buyer get her product, because she’s in Africa…moreover, how will i get the profit of the one product…
Hey Tosin,
Please see this section to learn how Teespring works. When you sell at least 1 product the profit should appear in your Teespring analytics. Then you can request payout. If you need further assistance please contact campaigns@teespring.com
Hi
I lost my old phone …. and I cleared my cache today. Now I’m logged out of Teespring. So this means i can’t get back in my account and i don’t have the code. I message you guys with the email you told us to email. Now what? This is frustrating because there should be things in place for this kind of common situation.
Hey Rodwyn – seller support should get back to you within 24 – 48 working hours. Don’t forget we have live chat support too. Learn more: https://community.teespring.com/training-center/global-creator-support/
My account need authentication. I can’t log in my account please help. How to authenticate my account?
When setting up a new design a TS message said i need to finish setting up my account to get paid. First there was no instruction as to what is missing, second I tried to entering my contact info, that didn’t work. I’m stumped and was hoping to get this launched today. HELP!
Hey Steve – please reach out to campaigns@teespring.com for assistance.
I don’t know two factor authentication. I can’t log in my teespring account. Please give me solution.
Please contact campaigns@teespring.com for assistance.
I followed all the instructions in this guide here to the end. Only step 3 I didn’t understand it well!
I installed Google Authenticator app, when I run scan barcode, there’s no action happened, and the app can’t focus that given barecode!!!
So, I went to my Google Account Settings then I activate ‘2-Step Verification’. I proceeded all the steps till the end, i got some codes from Google Authenticator app, When I use those generated codes to login to my Teespring account, nothing is happen!
I have no idea how this process works? How I can autenticate my Teespring account successfully?
And first of all, can I get back my account, because I’m new! 🙂
I want help please!
Hey there – please follow up with campaigns@teespring.com if you need assistance setting this up.
Good to no
Hello:
I have not yet received a reply from you, I locked myself out, please help.
Please contact campaigns@teespring.com for assistance. If you’re having trouble getting through you can contact us via live chat support too.
how do u get paid
Here’s more info on payouts: https://community.teespring.com/answers/seller-payouts/